Keep the sale after checkout

Retainify lets customers change the address, swap a size, add an item or cancel on their own, within the window you set. When they want out, it offers store credit worth more than the refund.

Get early accessComing soon to the Shopify App Store

Retainify order page inside the store theme with a store credit card

Order page inside your themeAI return check-inStore credit instead of refundsOne-click post-purchase upsellEU withdrawal button

Customers fix their own orders

Change the shipping address, swap a size, lower the quantity, add an item and pay the difference, or cancel, before the order ships. No support ticket, no manual edit.

Customer swapping a size, adding an item and the EU withdrawal button

Catch the return before it happens

A one-tap check-in asks how the order is going. When the answer is about size or delivery, AI replies in your voice and suggests the in-stock size that fits better.

Return check-in with an AI size suggestion

Turn refunds into store credit

If a customer still wants out, offer them to keep the item for store credit worth more than the refund. The code is issued on the spot and applies itself at checkout.

Store credit offer and the issued single-use code

Post-purchase offers that actually charge

Right after payment, one offer picked within your price caps is added in a click and charged to the card the customer just used. Nothing to re-enter, no unpaid balance.

One-click post-purchase offer charged to the original card

You set every rule

Edit window, credit caps, which orders go to your support team, the EU withdrawal button. Every customer action shows up on the dashboard and in the Shopify order timeline.